rperkins

When you think of non-prime auto loans, what are the first words that come to mind? Here are a few of my answers: Predictable. Reliable. Low risk. That’s right. Your eyes aren’t playing tricks on you. The traits you would normally associate with prime paper are now a perfect fit for the non-prime world. Listen

Small changes will help with profits As a used car dealer in today’s environment, it can feel like the deck is stacked against you. How are you supposed to grow your business when rising costs, industry regulations, and customer challenges keep kicking you back to square one? This is a tough industry, no doubt. But

You remembered, right? There’s been all the hubbub over Current Expected Credit Losses, otherwise known as CECL. I’m sure you’ve heard of it, meant to do something, but things got busy, procrastination set in and for whatever reason you’re not ready. The time for procrastinating is over and, if you’re not ready, there’s some work

According to Black Book, the lifetime value of a customer to an auto dealership exceeds $50,000. More than any other step in the sales process, vehicle delivery plays the key role in setting your dealership up to capture that value. Why delivery? Because it’s the one part of the sales experience customers remember most. Ask

The post-pandemic narrative about non-prime borrowers and their impact on the independent auto dealer goes something like this: Federal stimulus monies during the pandemic artificially inflated disposable incomes and helped many consumers pay down debt and buy new and used cars. Supply chain snarls choked the availability of chips most vehicles depend on just as